Calls received Emails

blegs38552 · ‎03-09-2009

I recently was asked to preview the next Verizon.net web site. Since then, I keep getting messages regarding calls received which I do not want. Can someone tell mehow to stop Verizon from sending these?

VZ_Kim · ‎01-23-2010

Hi blegs38552, these messages are generated due to settings you have setup thru My Verizon. When you're logged into the new My Verizon, go to Phone services ->view messages -> Settings ->email alerts and turn off that feature. Any messages that come directly from Verizon don't relate to calls received, they usually relate to account changes, new features or billing and can't be "turned off".

Kim
Verizon Telecom
Fiber Solution Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

blegs38552 · ‎03-09-2009

Kim,

Looked at my settings - says that "Email Alerts are currently OFF".

But I am still getting messages.

Can't send you a screen print from here. Could you email me directly ad let's see if we can resolve this?

lsalk · ‎06-16-2010

did this ever get resolved?

Calls received Emails

Calls received Emails

Re: Calls received Emails

Re: Calls received Emails

Re: Calls received Emails

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