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Can't call my verizon cell phones from my landline FIOS phone???

Can't call my verizon cell phones from my landline FIOS phone???

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Contributor lizzienel
Contributor
Posts: 1
Registered: ‎01-18-2011
Message 1 of 5
(4,466 Views)

What can this be??? We can call Canada -- California and scads of other places.  But our own Verizon WIreless phones??? NADA!!! 

Can't get a live body at Verizon as the wait times are so long...so hoping you all can help!

 

Thanks

4 REPLIES 4
Bronze Contributor II
Bronze Contributor II
Posts: 80
Registered: ‎05-31-2010
Message 2 of 5
(4,451 Views)

Strange problem.  I certainly can call my cell (or anyone elses for that matter).  If it's true, I'd certainly call the help desk!

Contributor jddiaz213
Contributor
Posts: 2
Registered: ‎01-15-2012
Message 3 of 5
(2,853 Views)

The same thing happened to me. Two out of the four cell phone numbers we have can't be called from my landline. I called Verizon--both wireless company and the tech support for the landline. They have no clue.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,367
Registered: ‎12-15-2010
Message 4 of 5
(2,842 Views)

Are you all using the Digital Voice version of FiOS phone, or are you using the classic version that routes over the Public Switched Telephone Network similar to a POTS line?

Contributor jddiaz213
Contributor
Posts: 2
Registered: ‎01-15-2012
Message 5 of 5
(2,833 Views)
Classic.
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