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Can't find my additional phone line on my verizon

Can't find my additional phone line on my verizon

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Contributor wypy
Contributor
Posts: 1
Registered: ‎11-13-2012
Message 1 of 2
(555 Views)

I have a job that requires me to disable call features on my phone line.  I know I can do this from myverizon.  However, when I log in it only lists my main home number and not my additional line so I cannot access the features and disable them.  Please help!

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Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012
Message 2 of 2
(523 Views)

@wypy wrote:

I [want] to disable call features on my phone line ... However, when I log in it only lists my main home number and not my additional line ...


f both lines are FiOS Digital Voice, then go to:

 

www.verizon.com/fiosvoice

 

Under "Call Features" you should see a drop down box with each line listed.  You can then make changes in the features list.  However if you do not see the drop-down box, then both lines are probably not VZ DV, and you must visit a separate MyVerizon site for each line.

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