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Can't make outgoing or pick up incoming calls - all week!!

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uuuggghhh
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎11-20-2010

Can't make outgoing or pick up incoming calls - all week!!

Message 1 of 2
(3,546 Views)

I tried to call Verizon for help, but only have a cell phone that I have to buy minutes for and I used all my minutes before I got anyone on the line.

 

All week my phone has worked 1 minute then not the next. Now it's not letting me make or receive calls. The phone has a dial tone and dials out, but then I get a quick busy signal. Incoming calls my phone rings, but if I pick up no-one is there and people say the calls drop. I checked all my connections and everything seems fine.

 

I NEED MY PHONE

1 REPLY 1
VZ_Constance
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 126
Registered: ‎12-10-2009

Re: Can't make outgoing or pick up incoming calls - all week!!

Message 2 of 2
(3,445 Views)

Hello uuuggghhh, so sorry to hear your phone service isn't working. Please fill out this form so I can access your Verizon landline account. Thank you.

 

https://www22.verizon.com/content/verizonsupport/

 

Thanks, Constance

Constance
Verizon Telecom
Fiber Solution Center


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