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Can't set up call assistant
Skinner
Enthusiast - Level 1
‎04-22-2010 08:19 AM

I've tried to register, and it says I already have the service. I try to activate it, it says I don't have the service. Any ideas?

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Re: Can't set up call assistant
xlrting
Newbie
‎07-12-2010 06:56 PM

I have a similar issue.  Call Assistant shows up as a service that I have but when I try to activate at https://www22.verizon.com/callassistant/

It says the service is not available for my phone number.  The regular Verizon customer service does not really understand the feature and referred me to a division called "IOBE?".  I will call 888-855-6555 tomorrow.

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Re: Can't set up call assistant
donutz28
Enthusiast - Level 3
‎07-12-2010 09:49 PM

Call sales and make sure its added to your account.  Don't trust anything on the Verizon websites as they are slow to update. 

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