Cannot access my call logs or voicemails on Android "My FIOS" App
Mannyhitech
Enthusiast - Level 1

My Android App was working fine until Friday 7/22/16.

When I went to check my calls and messages on Sunday, there was no call logs or voicemails at all. 

They disappeared. I uninstalled and reinstalled the App  - did not help.

Please help. I do not use the PC based version because it needs JAVA which I do not use.

.

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Re: Cannot access my call logs or voicemails on Android "My FIOS" App
Rtteachr1301
Newbie

I am having the same issue with the iOS app. I found a submenu that shows phone records, but when I try to access it it says I need a temporary pin. Can't get the pin. I called support and was told I have full access and it should be working.

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Re: Cannot access my call logs or voicemails on Android "My FIOS" App
CRobGauth
Community Leader
Community Leader

I just checked mine on android.

Works just fine for me.

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