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Changing name on directory listing ONLY, not on account itself
JiveTurkey2
Contributor - Level 1
‎06-23-2010 09:42 AM

I got FiOS last May, the number was ported over from Time Warner, but the name was under my father-in-law's name.  They ported the number over, and they asked if I would like to keep his name for the listing, I said yes, as he has been living there for 30 years and has had the number forever.

However, all directory listings show my name, which is the name on the account.


Now, how would I change this, and if at all possible, I REALLY REALLY do not want to speak to customer service about this.  They're attrocious.

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Re: Changing name on directory listing ONLY, not on account itself
VZ_Ron
Contributor - Level 2
‎06-25-2010 05:55 AM

Hey JiveTurkey, here's the directorty listing# 800-888-8448 which should be able to help you resolve your issue.

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