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Crossed lines

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pjones
Contributor
Contributor
Posts: 1
Registered: ‎12-26-2011

Crossed lines

Message 1 of 3
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I've been hearing someone else's calls every so often on my phone line.  They can also hear me.  This is on both cordless and corded phones.  

 

We don't have caller ID, but caller ID comes on periodically, but not for my calls. In other words, I only get caller ID for the other person's calls, not when someone calls my number.

 

This has been happening for the past few days.  Traditional phone, not FIOS

 

I'll try Verizon tech support tomorrow, but since the other person keeps breaking into my calls, it's hard to have a long voice call.

 

Any ideas?

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Crossed lines

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(2,812 Views)

Definitely has the symptoms of a crossed line, especially if happening on corded and cordless phones. I have sent you a private message to get more information.

Anthony_VZ

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Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,590
Registered: ‎12-15-2010

Re: Crossed lines

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(2,802 Views)
Tech roll time! This should be a pretty easy problem for the voice repair technician who is dispatched to find. They should be able to find information on the short by running an MLT and by using some tools they carry in their trucks. Typically bad splices like to cause this.
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