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Digital Voice & Display Caller ID on TV

Bronze Contributor II
Bronze Contributor II
Posts: 81
Registered: ‎06-24-2010

Digital Voice & Display Caller ID on TV

Message 1 of 2

I currently have FIOS Freedom Essentials Phone Service and was wondering if with the FIOS Digital Voice phone service the Caller ID is displayed on the TV Screen as it is with the Freedom Service?

Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Digital Voice & Display Caller ID on TV

Message 2 of 2
You can have caller I'd on tv.

You have to do the availability check so if it has never worked you have to go to menu then settings then caller id. The do check availability and if it says you are eligible you have to hit ok to get it started.

If its worked in the past and is no longer working then you have to disable the alerts. Reboot the box and then re-enable the alerts.

So menu>settings>caller id>alert display>disable
Then reboot so menu>customer support>in home agent>reboot set top box (stb)
Then re-enable alerts menu>settings>caller id>alert display>enable

If that doesn't work then open a support chat or call support. 888-553-1555
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