Switch Account

Digital phone

Contributor arj821
Posts: 1
Registered: ‎10-15-2012
Message 1 of 2

Online account manager does not work.  Tech support told me to contact Microsoft about Java (reinstall?) and told me that in the meantime I should use firefox instead of internet explorer.  EVERYthing works just fine on my computer and all the programs run perfectly (including Java) except Verizon's online account manager.

Java has been reinstalled and that did not fix the problem.  I have wasted so much time w/ Verizon's "help" - I just don't want to go there again.

Can someone hel[p me?

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 2 of 2

We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.