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Disabling voice mail - how do I do it?

Disabling voice mail - how do I do it?

Copper Contributor snowshoer
Copper Contributor
Posts: 5
Registered: ‎12-23-2018
Message 1 of 2

They didn't even tell me they were setting me up for this or that I had to activate it (even though people could leave messages, I coudn't retreive them). 


How do I deactiviate or set the # of rings to a higher number, such as 10.  If I'm home I want to turn it off but can't figure out how.  If I'm in the basement or outdoors I don't even get to the phone before it goes to voice mail.


Why does Verizon make things so hard?  With my answering machine I can either turn it on or off with a tiny touch of the finger.

Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 201
Registered: ‎01-01-2018
Message 2 of 2

I beleive you can control some aspects of your phone service (if you have Fios Digital Voice) using the Fios Voice Account manager https://www.verizon.com/fiosvoice otherwise, you can calll into tech support maybe and they might know.

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