05-17-2012 04:16 AM - edited 05-17-2012 04:47 AM
Unfortunately we had another instance of DND incorrect scheduling yesterday (16 May), this time involving an elderly disabled person trying to reach our home phone and being immediately sent to voice mail. The results were only inconvenient this time, not dangerous. But ...
It seems that the company needs to take measures to either repair the deficiency, or give users notice that it is not to be relied upon.
05-25-2012 09:15 AM
Unfortunately we had yet another instance of DND incorrect scheduling yesterday (24 May), this time involving an incoming call midday. The call happened to be significant but the caller was sent immediately to voice mail, even though DND has not been in use here for some time. Is there a simple method to determine if this situation is being addressed?
07-31-2013 08:42 AM
Still another user who cannot get Do Not Disturb to work with a schedule.
I set up a recurring schedule to not allow calls from 10PM at night until 9AM the next morning except for listed numbers of immediate family. Instead what actually happens is that ALL callers receive a message that I am not accepting calls at ALL times.
I was given a trouble ticket to address the problem. Still awaiting resolution.......
08-03-2013 10:59 AM
And... 3 years later DND still does not work! I set it a few months ago to turn on at 8 am and off at 8 pm, well, it remained on. It was only when I tried calling my house that I realized we were missing calls... I came onto the website and manually turned the whole thing off. Well, it randomly turns itself back on whenever it feels like!! I never know when it's back on unless someone tells me or I try calling. I have no idea how many important calls I've missed because of this!
08-21-2013 10:18 AM - edited 08-21-2013 10:20 AM
I have the same problem here. Various tech support reps have escalated the problem to the next support level, set up trouble tickets, and DND still does not go on or off according to my schedule. Their only suggestion is turn it on and off manually, or unplug the phone at night. Problem is, if i do that I'll likely forget to turn it back on in the morning.
08-28-2013 02:29 PM
04-13-2016 01:31 PM
Your scheduling option for DND does not work, which judging from this forum, you are well aware?
This is ridculous! I see comments dating back 4 years and you have yet to address this? Are your technicians that incompetent that they can't fix the problem, or do you just not care?
Get it fixed!
04-13-2016 03:25 PM
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