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Does Call Assistant (VCA) work with Digital Voice?

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BAnsl
Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎10-23-2008

Does Call Assistant (VCA) work with Digital Voice?

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Hi,

 

I recently switched to Digital Voice.  Until that time, VCA used to pop-up on my Computer most of the time to alert me of incoming calls.

 

Since I switched to Digital Voice, it has not alerted me to any incoming calls.

 

I know I had to go into my Digital Voice options to get email alerts for incoming calls/voicemails, is there something similar I need to activate for VCA?

 

Thanks,

 

Bryan.

 

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Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Does Call Assistant (VCA) work with Digital Voice?

Message 2 of 5
(981 Views)

vca does not work with the newer digital voice.   digital voice has a different system   it's located at www.verizon.com/fiosvoice

 

 

if you switched over, I would get rid of the vca software.      Digital Voice doesn't have any pop up PC software.  

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Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Does Call Assistant (VCA) work with Digital Voice?

Message 2 of 5
(982 Views)

vca does not work with the newer digital voice.   digital voice has a different system   it's located at www.verizon.com/fiosvoice

 

 

if you switched over, I would get rid of the vca software.      Digital Voice doesn't have any pop up PC software.  

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BAnsl
Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎10-23-2008

Re: Does Call Assistant (VCA) work with Digital Voice?

Message 3 of 5
(971 Views)

Thanks,

 

I uninstalled VCA, so no more unable to do this, or unable to do that... type messages 🙂

 

Bryan.

DavidGo
Contributor
Contributor
Posts: 4
Registered: ‎12-09-2008

Re: Does Call Assistant (VCA) work with Digital Voice?

Message 4 of 5
(927 Views)

I just switched to Verizon FIOS digital voice mail which has a lot of nice new features.  Does VZ have plans to provide an APP for Windows that will allow a screen popup for caller ID?  VCA did that (but the technical support was limited).  I did get it to work and the advantage was that the ID popped up even before the first ring..

 

Please advise.

 

TNX

 

David

BAnsl
Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎10-23-2008

Re: Does Call Assistant (VCA) work with Digital Voice?

Message 5 of 5
(890 Views)

..yes, I found that highly useful.

 

Once the number popped up on my PC, and before the first ring, I could yell to my wife in the next room that the incoming call was for her....

 

Would be good to have that facility back again.

 

Thanks,

 

Bryan.

 

 

 

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