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Welcome to the forums. You're talking to other customers here. If you want to talk to Verizon you need to use the "contact us" link at the bottom of these pages.
There is an "idea exchange" on these forums, however it's not clear to me how much attention Verizon pays to it. You might want to post a helpful suggestion there.
http://forums.verizon.com/t5/Share-Your-Ideas-with-Verizon/idb-p/ideas
Note that online bill pay does not always result in a paper check. For major payees like Verizon, most bill pay systems use an electronic check. Not only does this save the payee the cost of processing the check, it eliminates the paper processing and postage costs for the bank. In short, you're not costing Verizon much, if anything by using bank bill pay. In fact, you may even be saving them a little money as the fees on credit card transactions are probably higher than the cost of accepting electronic bill pay.
Have fun.