Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Does Verizon still use actual wire/lines?

Reply
Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎04-07-2012

Does Verizon still use actual wire/lines?

Message 1 of 3
(1,742 Views)

I am thinking about switching my home phone to Verizon from Comcast because whenever I lose electricity my phone doesn't work. (The backup battery from Comcast is useless.) Does Verizon still use old-fashioned, actual, physical phone wires? Or do they only use modems and battery backups for new subscribers?  Thank you.

2 REPLIES 2
Highlighted
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Does Verizon still use actual wire/lines?

Message 2 of 3
(1,717 Views)

If FIOS is available in your area then there will be a battery backup giving you 6 hours of talk time. If its not available, then you will have a regular old fashion copper line. Check for FIOS availability here http://www22.verizon.com/home/shop/shopping.htm?CMP=BAC-SNTWTVZSHOP 

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Highlighted
Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012

Re: Does Verizon still use actual wire/lines?

Message 3 of 3
(1,688 Views)

I had a FiOS package installed recently, and I requested that the existing POTS (copper or "old fashioned") phone line service remain in place.  Although this caused some confusion initially, the techs were able to sort things out and fulfill my request.  They ported my old VoIP line over to FiOS, added FiOS TV and Internet, and left the existing POTS line (used for incoming fax and outgoing home security) in place.  They also did an outstanding custom wiring job and equipment install.  Good work, Verizon.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.