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FDV do not disturb

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Contributor nb1234
Contributor
Posts: 4
Registered: ‎07-21-2010
Message 1 of 6
(7,218 Views)

With the "do not disturb" feature it says you can create an "exception list" so certain callers can still get through while the feature is active.  Does anyone know how to add numbers to the exception list - I do not see an option in the do not disturb menu for this.  Thanks.

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Bronze Contributor II
Bronze Contributor II
Posts: 151
Registered: ‎09-11-2009
Message 2 of 6
(7,167 Views)

When you select  "Play the system Do Not Disturb greeting"  it should open up a section for you to enter the phone numbers that you want to allow to ring through.  It maxes out at 10 numbers.



~~ "It's not a bug. It's an undocumented feature."
Contributor nb1234
Contributor
Posts: 4
Registered: ‎07-21-2010
Message 3 of 6
(7,144 Views)

@ohpoleez wrote:

When you select  "Play the system Do Not Disturb greeting"  it should open up a section for you to enter the phone numbers that you want to allow to ring through.  It maxes out at 10 numbers.


I do see that with that option but how about for the "Forward them to VoiceMail" option?  I take it that the exception list is only set up if you choose the ""Play the system Do Not Disturb greeting" option?  I wanted to set up DND at specific times to send calls to voice mail and still allow certain callers to get through but this does not appear possible with the way the feature is designed.

Bronze Contributor II
Bronze Contributor II
Posts: 151
Registered: ‎09-11-2009
Message 4 of 6
(7,077 Views)

Hi nb1234,

Assuming you have the radio button for "Play the system Do Not Disturb greeting" selected and a check mark next to the "Set Do Not Disturb according to a schedule",  you should be able to do both. 



~~ "It's not a bug. It's an undocumented feature."
Contributor nb1234
Contributor
Posts: 4
Registered: ‎07-21-2010
Message 5 of 6
(6,957 Views)

@ohpoleez wrote:

Hi nb1234,

Assuming you have the radio button for "Play the system Do Not Disturb greeting" selected and a check mark next to the "Set Do Not Disturb according to a schedule",  you should be able to do both. 


I understand that this options exists, however, I would like to use DND to send calls to voice mail (not to the DND greeting) at certain times while allowing select callers to be able to get through still and there is no option to do this if I select the voice mail option.

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Copper Contributor mccunney
Copper Contributor
Posts: 11
Registered: ‎09-08-2012
Message 6 of 6
(2,878 Views)

@nb1234 wrote:
I would like to use DND to send calls to voice mail (not to the DND greeting) at certain times while allowing select callers to be able to get through still and there is no option to do this if I select the voice mail option.

I also want this rather obvious ability in Do Not Disturb - let select numbers ring through and send everyone else to voicemail.

 

It is three years since the post above and this function is STILL not available.

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