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FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

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Bronze Contributor II
Bronze Contributor II
Posts: 107
Registered: ‎01-12-2012

FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 1 of 12
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When I hit ok to launch on TV under settings a  Message comes up Error:   Data currently not available.  Please try again later.

This has been going on for the last 24 hours.  I live in zip code 08879 New Jersey.   Up until now I had no issues.

 

I can't access my phone messages, etc.

 

Any assistance would be appreciated.

 

Anybody else experiencing this issue?

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Bronze Contributor II
Bronze Contributor II
Posts: 107
Registered: ‎01-12-2012

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 11 of 12
(412 Views)

It appears it has been fixed on Set-top box it is currently working.

View solution in original post

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 2 of 12
(1,164 Views)

Can you access them from the website?  From your phone?

 

If its only on your TV try running the STB/DVR's Auto correct (Menu, customer support, In-home agent set-top box auto correction).

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Bronze Contributor II
Bronze Contributor II
Posts: 107
Registered: ‎01-12-2012

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 3 of 12
(1,151 Views)

Tried the solutions you recommended still comes up with the same message.

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Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎09-28-2008

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 4 of 12
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Same issue here for 2 full days now! I'm in Union County, NJ 07083.
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Bronze Contributor II
Bronze Contributor II
Posts: 107
Registered: ‎01-12-2012

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 5 of 12
(1,130 Views)

Thanks for responding glad I'm not the only one experiencing this in New Jersey; it might have well been 2 days. I don't check it for a day or so sometimes. 

 

I do hope they fix this glitch.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 6 of 12
(1,126 Views)

try a different browser just in case.  i like google.com/chrome      sometimes the website acts funny with a particular browser.

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Bronze Contributor II
Bronze Contributor II
Posts: 107
Registered: ‎01-12-2012

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 7 of 12
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It's on the television setting not the internet. It must have a glitch in the system for the past 2 days.

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Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 8 of 12
(1,109 Views)

Have the same error message in Baltimore County, Md.

Holly

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 9 of 12
(1,105 Views)

Again to those with the problem

 

Does Voice mail work from either the phone or the internet site.  I.e is it the server that saves voice mail accessable at all or is it just not accesible from the STB/DVR's.

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Bronze Contributor II
Bronze Contributor II
Posts: 107
Registered: ‎01-12-2012

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Message 10 of 12
(1,100 Views)

not accessible from TV set-top box. Internet not affected.

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