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FIOS phone -- voice mail outage 48 (!!) hours

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Gidi
Contributor
Contributor
Posts: 1
Registered: ‎06-25-2012

FIOS phone -- voice mail outage 48 (!!) hours

Message 1 of 3
(949 Views)

My voice mail isn't working -- I cannot reach 1-888-234-6786.

I just had an online chat with a service rep and he said:

 

im sorry about the inconvenient but our voicemail service is under maintenance at the moment you will be able to access it in the following 48 hrs.

 

This is pretty awful...!

2 REPLIES 2
SueY
Contributor
Contributor
Posts: 4
Registered: ‎10-01-2011

Re: FIOS phone -- voice mail outage 48 (!!) hours

Message 2 of 3
(942 Views)

Congratulations for actually getting an answer!  I was just on hold for over a half hour and finally gave up when I saw your post.  I tried live chat and was informed there would be a  half hour wait there and I was 49th in line!  And we are paying for this "service'.

Toumba
Contributor
Contributor
Posts: 6
Registered: ‎06-26-2012

Re: FIOS phone -- voice mail outage 48 (!!) hours

Message 3 of 3
(910 Views)

FYI .. The online voicemail retrieval was still working.

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