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FiOS Digital Voice Voicemail Indicator on the website

FiOS Digital Voice Voicemail Indicator on the website

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Contributor franklane
Contributor
Posts: 2
Registered: ‎01-20-2010
Message 1 of 3
(9,727 Views)

According to the manual, there should be a voice mail indicator on the main page when you log in to the Digital Voice site. http://www.verizon.com/fiosvoice.  I don't have that indicator.  It is missing.  I have the Missed Calls indicator, but no Voice Mails indicator.  I also don't have the Voice Mail Settings button on the left column.  The manual also says I can play the messages from the site as well, but I don't have that option either.  I don't have any voicemail settings or options through the website.

 

How do I get these settings activated?  I'd like to change the number of rings and listen to my voicemail through the site.

2 REPLIES 2
Contributor nwadhwa
Contributor
Posts: 2
Registered: ‎02-02-2010
Message 2 of 3
(9,389 Views)

Please do post an update if you get this working.

 

 

Contributor franklane
Contributor
Posts: 2
Registered: ‎01-20-2010
Message 3 of 3
(9,384 Views)

The indicator is working now.  It took a phone call to Verizon FiOS support, and them submitting a support ticket internally to get it resolved.  It took three calls for them to finally get it working.  Every time I called they said it would be up to 24 hours, but it took the third call to finally get it activated.

 

FiOS Support: 888-553-1555

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