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FiOS Digital Voice price increase coming.

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Contributor
Contributor
Posts: 1
Registered: ‎06-19-2014

Re: FiOS Digital Voice price increase coming.

Message 21 of 35
(1,552 Views)

I, like a lot of people are on a fixed income, and cannot afford increases just because Verizon thinks they deserve more money,  When I first got cable , it was about $20.00 and few commercials, NOW less  time on the programs and much more commercials which should decrease the cost of cable, but no, the cable companies want to get paid from their advertizers and their customers as well. This FDV Administrative charge , if it still exists in 23 months, will have Verizon knocking on my door asking me to PLEASE COME BACK, as Cablevision is doing now.

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Bronze Contributor II
Bronze Contributor II
Posts: 197
Registered: ‎02-04-2012

Re: FiOS Digital Voice price increase coming.

Message 22 of 35
(1,495 Views)

downgrade FiOs Digital voice plan to Per Minute plan,   incoming call   free,  5 cents minute outgoing call and 800 number outgoing are free,  save the money

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Contributor
Contributor
Posts: 2
Registered: ‎06-24-2014

Re: FiOS Digital Voice price increase coming.

Message 23 of 35
(1,435 Views)

I contacted Verizon customer service to complain about the new FDV administration charge. I was told it was a "passthrough" fee imposed by the FCC, and Verizon was not charging it, they were only "passing it along".

 

I explained an FCC fee should have shown up under  the "Government Fees" heading, not under "Verizon Fees", but she insisted it was an FCC fee imposed fee. She even read the fee description from her "official" literature, and sure enough the literature claimed it was an FCC fee. I should have requested an email copy of it.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: FiOS Digital Voice price increase coming.

Message 24 of 35
(1,406 Views)

Not what it says on their page

http://www.verizon.com/support/residential/phone/homephone/billing/charges+and+taxes/taxes+and+surch...

That page define the fee as

"This monthly line charge helps defray account servicing costs associated with providing voice services. This surcharge is applied by Verizon and is not a tax or fee assessed by a government agency."

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Bronze Contributor II
Bronze Contributor II
Posts: 197
Registered: ‎02-04-2012

Re: FiOS Digital Voice price increase coming.

Message 25 of 35
(1,361 Views)

Why not downgrade your plan to per minute plan,incoming calls free, 5 cents per minute for outgoing , save money

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: FiOS Digital Voice price increase coming.

Message 26 of 35
(1,352 Views)

@manhattanNYC wrote:

Why not downgrade your plan to per minute plan,incoming calls free, 5 cents per minute for outgoing , save money


Not sure what that reduces cost by, but for many 5 cents a minute gets expensive fast.  And I expect the new fee still applies.   My bundles (NY and FL) shows FDV Unlimited $30 and a $10 discount, so $20 + fees and taxes.

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Bronze Contributor II
Bronze Contributor II
Posts: 197
Registered: ‎02-04-2012

Re: FiOS Digital Voice price increase coming.

Message 27 of 35
(1,344 Views)

$15 per minute plan ,$5 discount,    5 cents minute outgoing call , 800 number outgoing and local verizon landline free too,

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Contributor
Contributor
Posts: 2
Registered: ‎06-24-2014

Re: FiOS Digital Voice price increase coming.

Message 28 of 35
(1,305 Views)

I was told by Verizon the Fios Digital plan was tne only option for phone service.

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Bronze Contributor II
Bronze Contributor II
Posts: 197
Registered: ‎02-04-2012

Re: FiOS Digital Voice price increase coming.

Message 29 of 35
(1,282 Views)

do it online, also you can check there are 2 plans for Fios digital voice , per minute plan or unlimited plan

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Contributor
Contributor
Posts: 1
Registered: ‎07-09-2014

Re: FiOS Digital Voice price increase coming.

Message 30 of 35
(1,243 Views)

This is a simple breach of contract by Verizon.  The purchase order specifies that the bill paid to Verizon will not change unless there were “changes made after the order, duration of promotional discounts, usage, balance, adjustments or installments.”  None of these conditions apply to the so called "FDV Administrative Charge" that Verizon has unilaterally imposed.

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