I, like a lot of people are on a fixed income, and cannot afford increases just because Verizon thinks they deserve more money, When I first got cable , it was about $20.00 and few commercials, NOW less time on the programs and much more commercials which should decrease the cost of cable, but no, the cable companies want to get paid from their advertizers and their customers as well. This FDV Administrative charge , if it still exists in 23 months, will have Verizon knocking on my door asking me to PLEASE COME BACK, as Cablevision is doing now.
06-24-2014 04:11 PM - edited 06-24-2014 04:13 PM
I contacted Verizon customer service to complain about the new FDV administration charge. I was told it was a "passthrough" fee imposed by the FCC, and Verizon was not charging it, they were only "passing it along".
I explained an FCC fee should have shown up under the "Government Fees" heading, not under "Verizon Fees", but she insisted it was an FCC fee imposed fee. She even read the fee description from her "official" literature, and sure enough the literature claimed it was an FCC fee. I should have requested an email copy of it.
Not what it says on their page
That page define the fee as
"This monthly line charge helps defray account servicing costs associated with providing voice services. This surcharge is applied by Verizon and is not a tax or fee assessed by a government agency."
06-28-2014 08:30 AM - edited 06-28-2014 08:36 AM
Why not downgrade your plan to per minute plan,incoming calls free, 5 cents per minute for outgoing , save money
Not sure what that reduces cost by, but for many 5 cents a minute gets expensive fast. And I expect the new fee still applies. My bundles (NY and FL) shows FDV Unlimited $30 and a $10 discount, so $20 + fees and taxes.
This is a simple breach of contract by Verizon. The purchase order specifies that the bill paid to Verizon will not change unless there were “changes made after the order, duration of promotional discounts, usage, balance, adjustments or installments.” None of these conditions apply to the so called "FDV Administrative Charge" that Verizon has unilaterally imposed.