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FiOS idiotic phone line battery backup device

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Contributor
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Posts: 3
Registered: ‎09-09-2015

FiOS idiotic phone line battery backup device

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Today, I received the PowerReserve battery backup device and was flabbergasted to find that it doesn't automatically switch over to backup; you have to manually turn it on.  Also, due to this incredibly idiotic design, it is also incapable of charging its own batteries; in fact, the instructions explicitly say that you can't use rechargable batteries!  Did Verizon job this design out to the Three Stooges?  Absolutely useless!  I am hoping that I can somehow get one of the older backup devices that will automatically switch over, but does anyone know if these older backup devices charge their batteries? 

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Silver Contributor II
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Posts: 334
Registered: ‎04-24-2014

Re: FiOS idiotic phone line battery backup device

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i can tell you that our backup battery for FiOS digital voice service is a sealed lead acid rechargeable and does in fact get recharged by  being plugged into the ONT

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Silver Contributor II
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Posts: 334
Registered: ‎04-24-2014

Re: FiOS idiotic phone line battery backup device

Message 2 of 11
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i can tell you that our backup battery for FiOS digital voice service is a sealed lead acid rechargeable and does in fact get recharged by  being plugged into the ONT

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Contributor
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Registered: ‎09-09-2015

Re: FiOS idiotic phone line battery backup device

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@the_madscanner wrote:

i can tell you that our backup battery for FiOS digital voice service is a sealed lead acid rechargeable and does in fact get recharged by  being plugged into the ONT



Thanks for the info, madscanner.  All I have to do now is get hold of one of these older backup units.

Platinum Contributor III Platinum Contributor III
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Registered: ‎12-16-2012

Re: FiOS idiotic phone line battery backup device

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I know they sell the new power reserve model,which as you discovered uses regular batteries and is not rechargable. 

 

I was not aware that they weren't still installing a standard BBU, although I knew they were no longer including a Battery. 

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Registered: ‎09-09-2015

Re: FiOS idiotic phone line battery backup device

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@tns_2 wrote:

I know they sell the new power reserve model,which as you discovered uses regular batteries and is not rechargeable. 

 

I was not aware that they weren't still installing a standard BBU, although I knew they were no longer including a Battery. 


 

 

The Verizon installer (a very helpful guy) came back today to install an older backup unit (DUPS-1232V) that uses a real backup battery, but surprise; it apparently isn't compatible with the I-211M-L ONT I have.  For some reason, it periodically does something to the power which resets the ONT, interrupting the Internet connection.  He had this same problem recently at another installation and warned me it might not work . . . and it doesn't; I have the same problem.

 

I poked around online and saw someone selling one of these with an I-211M-K ONT, so I guess the "K" model works with it. 

 

At this point, I believe that my only solution is to buy a backup unit that plugs into a jack on the side of the external power supply that was provided with the I-211M-L ONT.  Several companies make them, but the cheapest is the Belkin BU3DC001-12V.  Does anyone have any experience with this unit?

Silver Contributor II
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Posts: 334
Registered: ‎04-24-2014

Re: FiOS idiotic phone line battery backup device

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sorry, i don't

 

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Registered: ‎12-26-2015

Re: FiOS idiotic phone line battery backup device

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@tmpc wrote:

At this point, I believe that my only solution is to buy a backup unit that plugs into a jack on the side of the external power supply that was provided with the I-211M-L ONT.  Several companies make them, but the cheapest is the Belkin BU3DC001-12V.  Does anyone have any experience with this unit?


Just curious whether anyone found, bought, and is using that Belkin unit, or something like it, to deal with power outages on this ONT?

 

Thanks.

 

Nat

 

Silver Contributor II
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Posts: 334
Registered: ‎04-24-2014

Re: FiOS idiotic phone line battery backup device

Message 8 of 11
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you might try sending a private message to tmpc here's a link to his profile after u are at his profile , on right side is a link to send this user a private message, (you must be signed in to these forums to see link for this)  maybe he'll reply, heck, maybe he'll reply right here. good luck

Copper Contributor
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Posts: 14
Registered: ‎03-14-2013

Is there a way to opt out of the battery backup?

Message 9 of 11
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Don't need the battery backup; don't want it; I have cell phones, so I'm not spending $40 to replace a stupid battery. This unit and Verizon's policy on servicing something I didn't ask for is one more reason to leave Verizon completely.

 

If your battery backup unit (BBU) is beeping, you might try this and see if it clears the problem:

https://www.verizon.com/ForYourHome/VZRepair/vziha/Servicecad.aspx?ihaweb=FIX_BATT&incid=srch_res_su...

 

Otherwise, how does a customer opt out of having the BBU installed? If it's all ready installed, how do we completely disconnect it so its silenced forever. Again, I don't need phone backup power!


@tmpc wrote:

Today, I received the PowerReserve battery backup device and was flabbergasted to find that it doesn't automatically switch over to backup; you have to manually turn it on.  Also, due to this incredibly idiotic design, it is also incapable of charging its own batteries; in fact, the instructions explicitly say that you can't use rechargable batteries!  Did Verizon job this design out to the Three Stooges?  Absolutely useless!  I am hoping that I can somehow get one of the older backup devices that will automatically switch over, but does anyone know if these older backup devices charge their batteries? 


 

Contributor
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Posts: 3
Registered: ‎05-08-2017

Re: FiOS idiotic phone line battery backup device

Message 10 of 11
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I have Verizon Fios. With the battery backup,  Never thought about the need for a battery backup to watch TV until now.  Sooo. The battery for my tv backup is starting to beep, means I have to buy a new battery. Never used the old one because when power goes out you can't watch TV anyways,unless you have generator, which I do, if you have generator, you don't need battery backup!!  If you don't have generator, you don't have power to tv, you can't watch tv, so why do you need battery backup?    Don't  tell me it's to save settings,, I have the cloud . Plus, I can reset settings. 

How do you stop a useless battery from beeping, and keeping family awake at night?

Maybe I should go back to Comcast

think I will

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