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Fios Triple Play phone charges

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yenracd
Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎09-06-2008

Fios Triple Play phone charges

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(880 Views)

Hello!

 

I noticed on my latest bill from Verizon, I am being charged .75 for "direct dialed calls".  I have had this triple play for a long time now and this is the first time ever that I was charged for calls.  Does this sound like a mistake on my bill, or is it possible to be charged for phone calls when you have the triple play?  I made these calls within my own state, and I previously have made calls within my state without being charged extra.

 

 

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KaLin
Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Re: Fios Triple Play phone charges

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(871 Views)

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

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KaLin
Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Re: Fios Triple Play phone charges

Message 2 of 3
(872 Views)

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

View solution in original post

yenracd
Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎09-06-2008

Re: Fios Triple Play phone charges

Message 3 of 3
(862 Views)

Thank for the email link!  Appreciate it.

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