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Hello!
I noticed on my latest bill from Verizon, I am being charged .75 for "direct dialed calls". I have had this triple play for a long time now and this is the first time ever that I was charged for calls. Does this sound like a mistake on my bill, or is it possible to be charged for phone calls when you have the triple play? I made these calls within my own state, and I previously have made calls within my state without being charged extra.
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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
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Thank for the email link! Appreciate it.