Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Forwarded calls dropped at exactly 15 minutes, every time

Reply
hmbress
Contributor
Contributor
Posts: 1
Registered: ‎09-15-2011

Forwarded calls dropped at exactly 15 minutes, every time

Message 1 of 2
(742 Views)

I have my Verizon land line set to simultaneously ring my ATT iPhone so that when I'm out I don't miss calls to the home phone.  Happed to review phone logs and noticed that every time a call is made to home phone but picked up on cell phone it is dropped at exactly 15 minutes, every time.  Happens with multiple callers, not just one particular person.  Anyone else experiencing this?  And idea why?

1 REPLY 1
TonyaD_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 721
Registered: ‎01-06-2011

Re: Forwarded calls dropped at exactly 15 minutes, every time

Message 2 of 2
(726 Views)
hmbress,
 

We are sorry to hear that you are experiencing a problem.  Unfortunately once a call is answered, we are not in control of that call that was forwarded.   You are able to look at the log and see the call because that is where the call originated.  You may need to reach out to your mobile company to see if they can provide any assistance.

 

 

Thanks, Tonya C.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title