Getting calls from Verizon from an unserviceable number
vincent287
Newbie

I recently had a repair request in with Verizon, and once it was resolved I started receiving blank voicemail message from {edited for privacy}

The phone didn't ring when these calls came in; they all went right to voicemail for some reason.

When I called this number back, a recorded voice said it was a discontnued Verizon phone number and directed me to the generic Verizon number.

When I performed a reverse number lookup, several of the notes posted by other people said this was supposed to be some kind of follow-up survey on the repair service just performed.

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Re: Getting calls from Verizon from an unserviceable number
vincent287
Newbie

I received an email saying there was a reply from the moderator waiting for me on the community site. I atempted to find this reply message, and could not. And of course I wasn't allowed to reply to the notification email.

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Re: Getting calls from Verizon from an unserviceable number
ElizabethS
Moderator Emeritus

The message would be  in your private message box -- > . It is a small gold envelope on the upper right of the screen.

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