On Thursday, May 30th, I returned to Verizon Fios after being with Comcast for less than 30 days. The technician was not able to properly install my telephone service. It has been 5 days and I still do not have a home phone. I finally located a repair ticket online, and it said the problem would be fixed June 2nd 9pm, will that time has passed. My kids are going back to school today, and I will have no way of knowing if they made it home or not because I can not call them. Verizon begged me to come back and this whole thing has been a nightmare. When I look online I don't even recognize the bundle info on the screen, it doesn't match my order emails at all, and it shows that I don't have telephone service on my acct, though I have a triple play bundle, that doesn't make any sense. I think I have been more than patient, five days is a very long time. I can't even give my kids my cell, because it is a cell provided by my job. Who do I complain to!
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