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HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

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Moderator Moderator
Moderator
Posts: 2,017
Registered: ‎03-10-2011
Message 11 of 16
(4,250 Views)

@foodjack wrote:

The recommended system doesn't work now and hasn't worked for at least 6 days.  When will it be fixed?  When I click on "plan details" the call minutes used do not show.


Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www.verizon.com/contactus

Contributor pakman
Contributor
Posts: 1
Registered: ‎11-23-2011
Message 12 of 16
(4,067 Views)

The following URL works for me to show the World Plan usage for current and previous month (after you are logged in)

 

http://www22.verizon.com/ForYourHome/MyAccount/Protected/Account/MyAccountServicesPhone.aspx

 

You can also get to the same page by selecting "My Services" --> "Services Overview" from top menu, then clicking on Plan Details under "Home Phone" option.

Contributor mwafa
Contributor
Posts: 2
Registered: ‎12-04-2011
Message 13 of 16
(4,027 Views)

I agree, it is time consuming to find out international minutes used or remaining. It was very easy with my previous Caleb/phone provider at Long Island, NY. Anybody at home was able to listen remaining international minutes just by dialing #225 on the phone handset. Why Verizon can't provide the same EASY system for its customers????? 

Contributor josy777
Contributor
Posts: 1
Registered: ‎01-21-2012
Message 14 of 16
(3,877 Views)

I absolutely hate your website.  Everytime I click on plan details to check my minutes used, it is really slow.  It doesn't show me how many minutes that I have used.  It shows me that I have the service, but not the minutes used.  There has to be an easier way to get this information!! I am so frustrated that I am tempted to cancel my entire service!

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Contributor ella0261
Contributor
Posts: 1
Registered: ‎01-07-2013
Message 15 of 16
(3,091 Views)
 
Contributor newveriz
Contributor
Posts: 5
Registered: ‎02-16-2012
Message 16 of 16
(2,575 Views)

Amen...what a sham scam to allow the customer go over the limit at a premium charge. What a farce. Come on competitors.

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