01-24-2012 12:45 PM
OMG! I have had nothing but problems. Everything I have is new - even my cordless landline phone and all wires. I am so frustrated I just want to go back to Verizon! I live way out in the sticks so I only have this one landline and no cell phone as they don't work where I live. I have to walk out to the road to use one. Anyway, My Trac phone is not activated.
So, Apparently I still have an account with Verizon and they are going to charge me for the next month BUT...I have no dial tone when I plug back into my jack and the site told me they couldn't bring up 'test info' on my account to see where the problem lies. I think it's because I've transferred my number.
How do I get my number transferred back to Verizon? Can I do it on the internet? Otherwise I will have to spend time on someone else's phone calling Verizon to ask what do I do now?
Anyone else had this problem and how do I fix it!
01-24-2012 03:16 PM
Some people have told me they love magic jack and some people hate it. I would not drop my main phone line for it though as the computer has to be on all the time to make and receive calls I believe but it's good for a second phone line. You could have just gotten a new number from magic jack and not ported your main home number I believe as that's what friends have done and use it for a second line for business. Hope you get it sorted. Mary
02-22-2012 11:34 AM
Hello; I have magic jack and it worked fine until I change to verizon FIOS. Now I can hear the other caller but they can't hear me. Was on tech support for 3 hours with Magic Jack and they can't seem to find the problem. Anyone else have this issue?