Customers With Disabilities
 

Welcome to the Verizon Fios Community.

Find help and answers to questions about anything and everything Verizon.

Home phone not working but internet is..

Reply
Admin Emeritus
Posts: 399
Registered: ‎06-10-2010

Re: phone cuts off during windy days.

Message 11 of 13 (2,864 Views)

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to report and try to fix issues with your Verizon phone service, as well as to schedule a repair. You can access the Troubleshooter here:  http://www.verizon.com/repair. You can also find other tools on our Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp/.



Contributor
Posts: 1
Registered: ‎05-30-2013

Re: Home phone not working but internet is..

Message 12 of 13 (1,731 Views)

help no phone or dial tone but internet works.

Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Re: Home phone not working but internet is..

Message 13 of 13 (1,727 Views)

 It looks like your issue may require a Verizon technician's assistance. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent

 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios