×

Switch Account

Home service call

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎05-20-2013

Home service call

Message 1 of 3
(361 Views)
Had an appointment for service Monday 5/20/13 from 8am to 12pm. Got a text message Monday morning stating repair ticket was closed. Home phone problem seemed to be resolved, but I was never told that the service call was cancelled or not. Waited for technician to come, but one never showed. I was home all day. Why wasn't kept I informed of service situation?
2 REPLIES 2
Highlighted
Moderator Moderator
Moderator
Posts: 9,745
Registered: ‎03-18-2013

Re: Home service call

Message 2 of 3
(358 Views)

Hi MIkemach,

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎05-20-2013

Re: Home service call

Message 3 of 3
(345 Views)
Tried that, seems there is no way to contact anyone through that area
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.