×

Switch Account

How Long for Voice Mailbox to be Activated?

How Long for Voice Mailbox to be Activated?

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎03-21-2010
Message 1 of 2
(5,261 Views)

I had FIOS Digital Voice and Internet installed on Friday.  As of this morning, my voice mailbox does not appear to be active.  I  dialed the 888-234-6786 number and after I entered my phone number and #, it said that was not a valid mailbox on the system.  I also tried the Digital Voice Account Manager on-line and there were no options on the left side for voice mail configuration.  There was a record of incoming and outgoing calls in the logs so the Account Manager knows that my phone number exists.

 

Regards, Dan

 

1 REPLY 1
Highlighted
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 97
Registered: ‎10-12-2009
Message 2 of 2
(5,075 Views)

Even though it's free, voice mail is an individual feature that has to be present on your account to use it. Contact customer service to have your account checked to see if the feature is present or not.

Kevin
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.