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How do I confirm a home phone repair appointment time online?

How do I confirm a home phone repair appointment time online?

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Contributor rlh27
Contributor
Posts: 1
Registered: ‎01-18-2012
Message 1 of 4
(2,392 Views)

My phone line has had no dial tone since last Friday. I have a repair scheduled for tomorrow morning, and I was told I need to confirm my repair appointment time. How do I confirm a repair time online? I cannot call to confirm because my home phone isn't working. There are no options in my online repair status to confirm the appointment.

3 REPLIES 3
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009
Message 3 of 4
(2,375 Views)
I apologize I didnt fully read that. The link I posted is to view your appts and tickets. To confirm it with an agent online you have to do online chat. At the bottom of the page click contact us and notify them
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 447
Registered: ‎01-02-2011
Message 4 of 4
(2,345 Views)

Hello,

 

Yes you can confirm online via chat if you are not able to make a call. Was everything resolved?

 

 

Shamika_Vz
Verizon Support

 

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

 

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