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I recently had my tv’s hooked up and the internet with Fios. At the time , I could not find the base of the landline. I have now found it. Can you tell me how to hook it up?
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@KathySalv308 wrote:I recently had my tv’s hooked up and the internet with Fios. At the time , I could not find the base of the landline. I have now found it. Can you tell me how to hook it up?
I am a little lost on this post?
you say you have internet & tv? Did you subscribe to home phone?
did you have phone service previously? Was it over copper wiring?
you can call 1-800-VERIZON if you purchased phone service and tell them the installer never hooked it up. They will send a tech back to do it for you.
if there is a phone jack in your home, you need only take the phone wire from the phone (cordless or corded) and plug into that jack and see if it’s operational.
that easy.
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@jonjones wrote:
@KathySalv308 wrote:I recently had my tv’s hooked up and the internet with Fios. At the time , I could not find the base of the landline. I have now found it. Can you tell me how to hook it up?
I am a little lost on this post?
you say you have internet & tv? Did you subscribe to home phone?
did you have phone service previously? Was it over copper wiring?
you can call 1-800-VERIZON if you purchased phone service and tell them the installer never hooked it up. They will send a tech back to do it for you.
if there is a phone jack in your home, you need only take the phone wire from the phone (cordless or corded) and plug into that jack and see if it’s operational.
that easy.
IF the landline line is not operational
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If it is not operational, call verizon from another phone at work or a friends house, could use a cell phone to call. After they alert the phone company they will send someone out.
the original installer should have done that prior to leaving the premise.
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