I've blocked anonymous but it doesn't work for all: unavailable, no name, etc
mgsee
Enthusiast - Level 2

It appears this question has been asked numerous times, but there is no response from Verizon. What's the deal here? I don't want to call Verizon because when I do, I'm inundated with calls from them, which I'm trying to decrease not increase. Honestly, Verizon reminds me of an ex who takes a break up badly, and I don't want to encourage continued calls, but I need to know how to stop this.

Tags (2)
0 Likes
Re: I've blocked anonymous but it doesn't work for all: unavailable, no name, etc
walt178
Specialist - Level 3

@mgsee wrote:

It appears this question has been asked numerous times, but there is no response from Verizon. What's the deal here? I don't want to call Verizon because when I do, I'm inundated with calls from them, which I'm trying to decrease not increase. Honestly, Verizon reminds me of an ex who takes a break up badly, and I don't want to encourage continued calls, but I need to know how to stop this.


It does work.  The problem is that anonymous call rejection doesn't do what you want it to do!    ACR blocks calls from people who withhold their telephone number by entering the ACR code on their phone.  "Unavailable" and "no name" callers have not used the ACR code to block their telephone number, so the call comes through.   It's a loophole in the regulation and there is no way for the consumer to get around it.

If you feel motivated enough, a letter to the FCC or your congressman asking them to fix the loophole is your best recourse.

Re: I've blocked anonymous but it doesn't work for all: unavailable, no name, etc
mgsee
Enthusiast - Level 2

Thanks for your response, Allstar. It's a shame Verizon and other companies doesn't push this, especially since it's been an issue for awhile. Not unlike most issues, it's the customer who has to fight for what's right. smh

0 Likes
Re: I've blocked anonymous but it doesn't work for all: unavailable, no name, etc
PJL
Master - Level 3

Often caller ID is spoofed, so the call isn't blockable.  It's illegal, but it happens too often.