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Impossible to port landline number.

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Contributor
Contributor
Posts: 1
Registered: ‎06-05-2017

Impossible to port landline number.

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I'm trying to port my landline number to another provider and I'm having problems doing it.

I tried two different companies and both of them said that there are some problems on Verizon side that prevent the number to be released.

I want to do that in order to cancel phone service, TV and just keep Internet service, to lower my bill.

I've been trying to port the number for more than a month now and in the meantime I keep paying more than $100 montly bill!

Did anyone have the same problem? How did you solve it?

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Posts: 9,781
Registered: ‎03-18-2013

Re: Impossible to port landline number.

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Contributor
Contributor
Posts: 2
Registered: ‎06-14-2017

Re: Impossible to port landline number.

Message 3 of 3
(971 Views)

Contacted Verizon service rep, still can not port phone to new provider, won't go thru switch.

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