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Incoming Call Block

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Contributor
Contributor
Posts: 2
Registered: ‎02-19-2018

Incoming Call Block

Message 1 of 14
(8,674 Views)

I'm having trouble finding where to delete a number from incoming call block since I've reached the 100 limit.  I want to add several more numbers from charity telemarketers.  The Verizon website to do this is not user friendly at all.  You shouldn't have to jump around from page to page to find which numbers to delete and then go back and add a number.  Where do I find the list of numbers that I've already put on the list?

13 REPLIES 13
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Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎05-29-2013

Re: Incoming Call Block

Message 2 of 14
(8,553 Views)

you really have to jump through hoops to get to this list.  It's listed somewhere under calling features. I have to hunt for it every time I need to use it. Verizon does not make it easy. With all the scam, phishing, robocalls and neighbor calls, the number should be increased from 100 to unlimited!

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Bronze Contributor I
Bronze Contributor I
Posts: 62
Registered: ‎11-01-2011

Re: Incoming Call Block

Message 3 of 14
(8,541 Views)

When you log in to the Verizon website you should see a page with all of your services on it.  There should be a section for "Your Phone"

 

Within the "Your Phone" section click on "Manage your phone".  That should open up the Phone Management page.  Very near the bottom of the Phone Management page there is a section for "Additional Features" and under that there is "Phone book".

 

Open the Phone book page and find "Calling Features". Open "Calling Features" and notice there is a line for "Incoming Call Block". Click on the down arrow button and your list of blocked calls will be displayed. You can then add or delete numbers from the list.

 

Hope that helps.

 

 

 

 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Incoming Call Block

Message 4 of 14
(8,512 Views)

You can skip the other Verizon pages, especially as you have to logon again anyway, and go right to the fios dv page.  http://www.verizon.com/fiosvoice/

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Bronze Contributor I
Bronze Contributor I
Posts: 67
Registered: ‎07-30-2011

Re: Incoming Call Block

Message 5 of 14
(8,257 Views)

If I block a number, what does the caller hear on their end ? 

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Contributor
Contributor
Posts: 1
Registered: ‎05-07-2018

Re: Incoming Call Block

Message 6 of 14
(8,111 Views)

They could increase this to 1 million call blocks and it would still not be enough.  I am on the Do Not Call list and Nomorobo but every day I get calls.  Then I go in and look at my incomming calls and must add 7 or 8 to the call block list. 

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Contributor
Contributor
Posts: 2
Registered: ‎08-13-2011

Re: Incoming Call Block

Message 7 of 14
(8,007 Views)

"The party you are trying to reach is not accepting calls at this time."

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Contributor
Contributor
Posts: 1
Registered: ‎05-18-2018

Re: Incoming Call Block

Message 8 of 14
(7,918 Views)

Thank you!

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Incoming Call Block

Message 9 of 14
(7,909 Views)

Actually varies by service and sometimes by area of the country.  But some version if the "user is not accepting calls" is common.

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Contributor
Contributor
Posts: 2
Registered: ‎06-15-2018

Re: Incoming Call Block

Message 10 of 14
(7,479 Views)
It..... almost helped. Beneath the Additional Features Category I do have Calendar and Phone Book. Phone Book selection results Introduction -- Set Backup Numbers (highlighted and only actual selection) and Finish. Very top states FIOS Digital Voice Setup Wizard. No "Calling Features" or "Incoming Call Block". Thought I had it but no such luck. Next thought? And thank you.
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