Re: Increase in telemarketer calls after switching to FIOS phone service
MrKenmore
Newbie

The telemarketing calls are awful with Verizon!!!  Once I got new service I got hammered with them.  3 a day minimum.  I signed up for do not call.  I also called Verizon to complain.  He said having the number unlisted does NOT stop the telemarkeing calls.  Apparently he opted me out of some other things.  Be careful everyone!

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Re: Increase in telemarketer calls after switching to FIOS phone service
acraftylady
Specialist - Level 2

The same is true for time warner phone.  When my Mom switched from old fashioned verizon home phone to time warner digital she got a lot of telemarketer calls in the first month but I dont think they had anything to opt out of.  I went and put her number in on the do not call list again even though it was registered and then the calls stopped.  Mary

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Re: Increase in telemarketer calls after switching to FIOS phone service
Jar3dMan
Newbie

Also have been swamped by telemarketers after being switched to FIOS Digital Voice.  Multiple calls to Verizon customer service has led to nothing but frustration.  They keep denying that Verizon is sharing but I know better.  Have had 3 new phone numbers in 2 weeks and each time get inundated with telemarketers asking for me by name despite having an unpublished and unlisted number.

I tell the Verizon rep. "there's only one way these companies can get my info is from me or from you, nobody else has the information tying me to the phone number."

Found this article earlier: http://articles.latimes.com/2012/apr/10/business/la-fi-lazarus-20120410

Despite claims otherwise, Verizon is apparently giving customer info to directory service, and they sell it to some mystery middleman.

Have signed up for federal and state do not call list, filed complaints with ftc, fcc, and anybody else I can.  Also found Verizon's privacy policy indicating that they share your private info unless you opt out : https://www22.verizon.com/about/privacy/cpni/ unless of course you are fortunate enough to live in AZ.  To opt out https://www22.verizon.com/about/privacy/cpnitelecom/#phonelist

Not sure if this will resolve the problem or not but this is where I'm at as of today.

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Re: Increase in telemarketer calls after switching to FIOS phone service
thetick1234
Specialist - Level 1

Attention the secrete to stopping telemarketing....

Just ask them if they have underware?  Then what kind ..tell them you have no underware on and their voice is sexy.  You should not need to continue past this.

After a few calls like this I get NO and I repeate NO more telemarketers. I used to get 3 or 4 everyday until tried the above. It's disgusting but it does work.  

For charities I tell them I'm unemployed and would like to receive money not give it.

Re: Increase in telemarketer calls after switching to FIOS phone service
nico213
Enthusiast - Level 3

LOL! I changed my number when I got Verizon services and got a call from a telemarketer one hour before my number was supposed to be working? I called and thank God I got an honest employee! She told me Verizon has a habit of selling numbers to telemarketers as a way to increase profit but PLEASE do not say I told you so...WOW so the company that's says change your number to avoid the hassle of unwanted phone calls sells info to these worthless telemarketers that harass you 24/7 selling nonsense provided by your local phone company. HA HA  the joke of the day.Verizon!!!!

Re: Increase in telemarketer calls after switching to FIOS phone service
tns2
Community Leader
Community Leader

Actually all new phone installs are a matter of public record for all the providers.  So they aren't worth selling these days.  The telemarkters all get them.

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Re: Increase in telemarketer calls after switching to FIOS phone service
scarfish
Newbie

i switched to FIOS phone, internet and TV bundle last week. i have had the same unlisted phone number for many years and only a few family members and my job have the number. no other company has it, not my bank, insurance company or anyone else. i keep the home phone just for work to contact me in emergencies. in all the years i had the line i have never had a telemarketing call. just an occasional bill collector looking for someone i never heard of. 3 days after going with verizon and keeping the same number i have been absolutely bombarded with telemarketing calls. i've had 15 different numbers calling multiple times a day. everything from newspapers to magazines to ADT security and everything in between. my phone will not stop ringing. everyone who calls already seems to know my name.

i work nights and sleep days. this will be my 4th day straight with no sleep and the stress is about to give me a heart attack. i have to keep the phone on when i sleep incase of work emergencies, the only reason i have the home phone. so i can turn off my cell and only be woken by work during the rare emergency. my life has gone to **bleep** and i can deal with this about one more day before i hire a private investigator to figure out and prove who shared my info and an attorney. this is beyond harrassment.

i have put my number on the do not call list but that takes 30 days. even if that works i can't go 30 days without sleep. if i change my number verizon will share the new one. my life is ruined. what should i do?

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Re: Increase in telemarketer calls after switching to FIOS phone service
acraftylady
Specialist - Level 2

I would use the cell as a work phone now and unplug the home phone when you are sleeping.  Mary

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Re: Increase in telemarketer calls after switching to FIOS phone service
scarfish
Newbie

it's possible but everyone i know has my cell and can wake me up. the whole point of having the landline is to have a number nobody knows and i can sleep undisturbed. also i have a contract now to keep all 3 services and will be paying for a phone that is worthless to me.

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Re: Increase in telemarketer calls after switching to FIOS phone service
acraftylady
Specialist - Level 2
Oh I see. We only ever had verizon old fashioned home phone service so it was never tied to our verizon wireless cells, had no clue you could do that. We dumped the home phone 3yrs ago since we were paying for something we were not using. My girlfriends home phone device has a do not disturb button she uses when the kids are sleeping so I think she has it programmed so that when she has do not disturb on only her Moms number rings through if there is an energency.

I don't know what brand phone but she always looks for one with this feature. The phone has a home base that is corded then there are extra cordless ones you can plug in around the house so maybe look into phones with a do not disturb feature and see. Mary
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