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Invalid Entry message on VM

Invalid Entry message on VM

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Contributor rosiehasaquesti
Contributor
Posts: 2
Registered: ‎06-17-2010
Message 1 of 3
(3,243 Views)

I am trying to access my vm:

I dial in and enter my passcode.  It asks me to dial 1 for XXXX or 2 for XXXX.  2 has a message, so I dial 2 to access it.  It tells me invalid entry.  I have tried many times with no luck.  Any suggestions?

Thanks.

2 REPLIES 2
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 139
Registered: ‎10-09-2009
Message 2 of 3
(3,183 Views)

Hello rosiehasaquesti,

Do you have Fios or copper service? 

Frank
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Contributor rosiehasaquesti
Contributor
Posts: 2
Registered: ‎06-17-2010
Message 3 of 3
(3,141 Views)

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