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Is Verizon actively under attack?

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pattyoriley
Contributor
Contributor
Posts: 2
Registered: ‎01-02-2014

Is Verizon actively under attack?

Message 1 of 5
(768 Views)

Minutes ago i called 1-800-837-4966 a third party seemed to be entering numbers ! It is very strange. The robo voice saying this is a wrong response several times. The line would go quiet and my key entrees were ignored.... the the verizon robo voice said one dollar is this correct? When I had not entered anything!    Verizon can you please help me? {edited for privacy}

4 REPLIES 4
walt178
Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012

Re: Is Verizon actively under attack?

Message 2 of 5
(749 Views)

Possibly you accidentally entered 11-800-837-4966.   11 is the prefix for overseas numbers which could explain the response you got.

gs0b
MVP MVP
MVP
Posts: 1,847
Registered: ‎12-02-2012

Re: Is Verizon actively under attack?

Message 3 of 5
(735 Views)

FYI, 011 is the international dialing prefix.  Maybe the fingers bounced on 0 and 1.

 

Happy Snow!

 

pattyoriley
Contributor
Contributor
Posts: 2
Registered: ‎01-02-2014

Re: Is Verizon actively under attack?

Message 4 of 5
(734 Views)

no, I tried more than one time with different menu choices. I was blocked from responding and some one else was....

 

I need to make a video of what happens ! i'll post on my you tube "ihateyoda"

 

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Is Verizon actively under attack?

Message 5 of 5
(661 Views)

Possibly something wrong with your phone.  On my phone, a wireless one, it works best to enter the whole number being called first, then llift phone, or press talk.  And of course could be something wrong with the verizon equipment or line(old copper wire?). 

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