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Is there a way to set up call forwarding without access to the home phone?
billMee
Enthusiast - Level 1
‎08-10-2011 06:09 AM

I never had a problem with phone service for the many years living here, now with the strike, it appears that the phone lines have developed a problem.  Repair service is scheduled for August 19th but I doubt it and very seriously considering switching to another carrier. 

While pondering that move it would be great to be able to set up the call forwarding service that I'm paying for to call my cell phone but the instructions online only say how to do that if you have a working home phone.  I'd like to set it up online or from another phone but can't find a way. 

Is there a way to set up call forwarding without access to the home phone?  

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Re: Is there a way to set up call forwarding without access to the home phone?
mike19691
Contributor - Level 1
‎08-10-2011 06:42 AM

I think if you have FIOS Digital Voice, it can be done online. If you have regular phone service then no, I don't think it is possible.

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Re: Is there a way to set up call forwarding without access to the home phone?
billMee
Enthusiast - Level 1
‎08-10-2011 08:01 AM

Thanks Mike, that sure seems to be the case but can support do it for me?  since our phone lines are down, the only way it could be done would be from a remote phone or from their office.

Anyone else or is that the final answer?

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Re: Is there a way to set up call forwarding without access to the home phone?
billMee
Enthusiast - Level 1
‎08-10-2011 01:08 PM

looks like no solutions!

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Re: Is there a way to set up call forwarding without access to the home phone?
keaswife1
Newbie
‎08-15-2011 10:26 AM

I am having that same problem, but my schedule date is the 25th. Not to mention that I have a 2week old baby at home

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Re: Is there a way to set up call forwarding without access to the home phone?
vms_dude
Enthusiast - Level 2
‎09-28-2011 09:18 AM

Yes. The service is called "Ultra Call Forward" or "Remote Call Forward". The access number for this service is 888-294-1618. You will be prompted for your telephone number as well as your PIN. Obviously, you need to subscribe to this service for it to actually work. If you do not subscribe, the prompts will tell you as such.

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