Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Is this a Joke, 12 days no service.....

Reply
motoclown
Contributor
Contributor
Posts: 1
Registered: ‎08-28-2012

Is this a Joke, 12 days no service.....

Message 1 of 2
(431 Views)

...............THE AUTOMATED PHONE SYSTEM IS A JOKE!

WHY CAN'T YOU HIRE PEOPLE TO TALK TOO?
WHY IS THERE NO OPTION TO SPEEK WITH SOMEONE?

I called, last Monday, Tuesday, Wednesday until I used up a whole

months allotment of minutes, Called, Chatted, chatted and chatted some more...

"We're Sorry but I can;'t help you let me transfer you.'"

Called the guy who climbs the pole, he said pay your bill , let me transfer you.

Called and chatted and chatted some more Thursday...

Friday after spending 12+hours on this, I called

to talk to a supervisor, guess what, she can't even answer her phone.

Left a message.

Phone is still out.

Talked to a representative & Supervisor Yesterday, Monday, and no avail.

Now I am going to try chatting some more, since I CAN'T CALL!

 

Lisa

 

1 REPLY 1
TonyaD_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 721
Registered: ‎01-06-2011

Status changed to: Resolved

Message 2 of 2
(261 Views)

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.