Landline bill (on line pymt)
Wer4
Newbie

Although I do a lot on line (including paying most of my bills), I still want a paper trail so that if anything should happen, I can justify what happened later on if I have to. Having said that, when my landline bill (hard copy) came in; the amount was for $245.51 yet, when I paid my bill on line I was charged $250.54.

Although this is the first time this has happened.....what I want to know is.... Why was the on line bill higher?

Thanks

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Re: Landline bill (on line pymt)
ElizabethS
Moderator Emeritus

For that you need to contact the billing dept. through 1-800-verizon

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Re: Landline bill (on line pymt)
manhattanNYC1
Contributor - Level 2

it may be late payment charge $5,   call C/S

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