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Landline not working

Landline not working

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jesseca925
Contributor
Location: Pawling, NY
Message 1 of 4
(6,442 Views)

This morning my landline was working fine. I went to work and about 4pm I tried calling my house and I kept getting a busy single, which is weird because we have call waiting. I came home tried to use the phone and got nothing but dead air, no dial tone, nothing. My landlord's landline is working fine and she has verizon as well. Please help!

3 REPLIES
Moderator Emeritus
Moderator Emeritus
Message 2 of 4
(6,425 Views)

Do you have copper lines or FiOS service?

tired
Contributor
Message 3 of 4
(6,350 Views)

My landline has static on it or an extra dial tone.  I went outside to check the box (as instructed on Verizon Website for trouble shooting).  When I opened up my box, wires and I guess the breaker came out and were hanging down.  (We had a technician out recently(for modem service), I guess he did not secure it back.)  Anyway I called Verizon repair.  I am very disappointed that I have to wait 8 days for a repair technician to come.  I was curious if this is typical of Verizon system wide, or just in my area.  I AM VERY THANKFUL THAT I STILL HAVE INTERNET SERVICE!!!  I am trying not to be frustrated, however, you don't realize how much you use your land line phone until you don't have it.  Also, I have lousy Verizon Cell Phone service here so that really isn't an option either.  (I live in an area with poor cell phone service - not just Verizon)

Employee Emeritus
Employee Emeritus
Message 4 of 4
(6,043 Views)

Dear jesseca925, 

 

I am sorry about your landline service being down.  Has it been fixed?  Have you called Tech Support?  Has a technician been sent out to your home? 

Javier
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

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