Has anyone else been experiencing major issues with landline service. My elderly mother has lost service 3 times since September with outages lasting a week or more. Calls have been made to Verizon's automated repair line. They say the problem is resolved, but now it is taking 2 or 3 more follow-up service calls (with the same issue) for Verizon to fix, only to have the same problem occur a month or so later. Problem is outside the house - inside wiring has been checked using Verizon's step by step instructions. Mother needs landline for her Lifeline service. I'm at a loss right now - does Verizon employ anyone who can service landlines anymore?
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