My land line is not working

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎02-25-2015

My land line is not working

Message 1 of 3
(1,956 Views)

my cordless phone says "check line"

the phone does not have any dial tone

 

2 REPLIES 2
Highlighted
MVP MVP
MVP
Posts: 1,734
Registered: ‎12-02-2012

Re: My land line is not working

Message 2 of 3
(1,945 Views)

Welcome to the forums.  You're talking to other customers here.

 

Did you make sure the phone wire is plugged into the base station and wall properly?

 

If that isn't the problem, get a simple corded phone and find the demarcation box.  Open it up and you will find a place to unplug  your home wires and plug in the phone.  If you have dial-tone at the demarc, the problem is inside your home.  If you don't have dial-tone at the demarc, the problem is in Verizon's wires and you need to contact them.

 

Verizon has automated tools to check lines for problems.  You can access them through the support area of their web site.

 

Good Luck.

 

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎03-24-2015

Re: My land line is not working

Message 3 of 3
(1,742 Views)

I have 3 phones...2 are OK.....just a few days ago....one phone rings if someone calls me...but...when I pick it up....tells me..."Not Available"....try again later....

I cannot even make any calls???   Don't know what transpired.....Pls. assist...

 

thanx much....{edited for privacy}

 

 

P.S.:  also...it registers how many calls i receive...and again....cannot view the calls...just stored in the phone.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.