×

Switch Account

New Voice Mail showing on home phone, but I don't have voice mail

New Voice Mail showing on home phone, but I don't have voice mail

SOLVED
Reply
Copper Contributor vpasq
Copper Contributor
Posts: 12
Registered: ‎09-24-2012
Message 1 of 3
(2,716 Views)
This is the third time in a year that this happened on my FIOS Digital Phone service and it is annoying. I don't have voice mail activated, but out of the blue I show a "New Voice Mail" message on my caller ID screen. If I access my account it shows no voice mails and shows I don't have voice mail set up/activated as it should. I hate having to go through all the phone prompts and delays to get this fixed as I had to do in the past. I AM HOPING A VERIZON EMPLOYEE WILL READ THIS AND CONTACT ME PRIVATELY TO FIX THIS. I especially hate this happening because it takes away the time/date display on my phone while giving me this bogus message. HELP,
2 REPLIES 2
Copper Contributor vpasq
Copper Contributor
Posts: 12
Registered: ‎09-24-2012
Message 2 of 3
(2,712 Views)
Oddly enough, the indicator just cleared itself. (After 10 mins). Not sure if an attentive VZ employee read my post and fixed it, or the system corrected itself. In any event. I am a happy camper again. Smiley Happy
Contributor Dejohnette
Contributor
Posts: 2
Registered: ‎08-06-2013
Message 3 of 3
(2,399 Views)
Spoiler
 

I just started to see New Voice Mail on my caller id on all of my cordless & base unit phones. I do not have voice mail through Verizon. I have an answering machine. I check the phone and there are no messages. How do I get this off of my phones it bloacks mu date and time info on my phones. WHy can I not find a phone number to contact a VZ service rep??

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.