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No Dial Tone

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Terry123
Contributor
Contributor
Posts: 1
Registered: ‎02-25-2012

No Dial Tone

Message 1 of 2
(546 Views)

NOT HAPPY

 

We haven't had a dial tone since last night on our home phone. I did the usual, unplugged it for several hours and plugged it back in. This morning I went online to the troubleshooting page and the system did a diagnostic. There is a problem with the Verizon network.

 

I tried to schedule a service call. The next available appointment is not until Friday! We all work in this house. I have to wait a week for this problem to be resolved and take a day off? Unacceptable.

 

The idea that I would switch my internet and TV to Fios with this kind service is laughable. I am thinking about switching my wireless service service from Verizon to another carrier and dropping home land line service altogether.

1 REPLY 1
Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: No Dial Tone

Message 2 of 2
(529 Views)

I am sorry to hear about your loss of service. I have sent you a private message to get more information.

Anthony_VZ

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