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On 8/7/2014 at approx. 8:00 PM lost dial tone, only static could be heard. Dial tone came back on at approx. 8:40 AM
8/8/2014 and stayed on all day.
On 8/8/2014 at approx. 8:04 PM the dial tone disappeared again and only static can be heard.
I canceled the first trouble ticket but I think I will leave the second one open.
I don't know why it takes until Tuesday 8/12/2014 to send a technician. VERY POOR SERVICE..
Thinking about switching back to cable system for phone service.
This no dial tone problem has happened about 5 times this year..............
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call c/s to request forward all incoming calls to your cell phone, until it was fix, then press *73 to cancelled the forward features in your landline phone, there is free of charge, so you dont lose the inportant calls, call c/s right now.