Switch Account

No dial tone, no way to contact Verizon

No dial tone, no way to contact Verizon

Contributor JackieK
Posts: 3
Registered: ‎08-14-2019
Message 1 of 2

Once again,  we have no dial tone.   I did the trouble shooting and now the online chat is not working.  We have no cell service where we live.   We have an ill family member and must be able to call doctors with frequency.    I cannot get any help from Verizon.

Moderator Moderator
Posts: 9,139
Registered: ‎03-18-2013
Message 2 of 2

Hi JackieK,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.