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No dial tone
frankmck
Newbie
‎10-14-2009 02:38 PM

One of the telephone lines hit a live wire and I don't have any service. I tried  plugging a phone into box . I get no dial tone.

Please help

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Re: No dial tone
ohpoleez
Contributor - Level 2
‎10-14-2009 03:15 PM

Please advise whether you are a FiOS customer or a copper line customer. You really should call in to repair so a tech can be dispatched to the premises. 

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Re: No dial tone
ohpoleez
Contributor - Level 2
‎10-14-2009 03:19 PM

I am logging off the boards, but if you are a FiOS customer, please call 888-553-1555 option 2. If you are a copper customer, the repair number will depend upon the state you are in. Please advise and I am sure someone on the forum will assist you in getting you to the correct phone number.

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